Support
Contact Us
Our support team is here to help you with any questions or issues you may have. The best way to reach us is through email:
Common Questions
How do I get started?
Download our app from the App Store, create an account, and follow the setup process to create your first personalized story.
How do I manage my subscription?
All subscriptions are managed through the Apple App Store. You can view and manage your subscription in your App Store account settings.
Technical Support
If you're experiencing technical issues with the app, please include the following information in your email:
- Your device type and iOS version
- A description of the issue you're experiencing
- Steps to reproduce the problem
- Any error messages you're seeing
Response Time
We aim to respond to all support inquiries within 48 hours during business days. For urgent issues, please mark your email as urgent in the subject line.
Last updated: 2025-05-17